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QuickLinks for 'Retail'

Contents

Accountants & accounting
Advertising
Awards & conditions
Consumer protection
Fair trade
Marketing
Professional organisations
Telephone etiquette
Trends
Visual merchandising
WHS

See also
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Accountants & accounting

QuickLinks - Accounting
Links to information on accounting topics.

Advertising

Advertising Standards Bureau (ASB)
The ASB provides a free public service for resolving complaints about advertising issues including language and the portrayal of people or topics.

Awards & conditions

Awards - Fair Work Australia
Find the current award for your industry or job plus information about awards in Australia.

QuickLinks - Industrial relations - Awards & conditions
Links to award conditions and rates for various industries.

Consumer protection

Choice
Information from the Australian Consumers' Association for consumers.

Consumer, Trader and Tenancy Tribunal - videos
Videos about the CTTT and its dispute resolution services.

For Consumers
Australian Competition and Consumer Commission (ACCC) information on how to make a complaint or resolve a problem, product safety alerts and labelling requirements.

Fair trade

Australian Competition and Consumer Commission (ACCC)
Information about competition, consumer protection and fair trade in Australia for consumers, business and the community.

NSW Fair Trading
This department manages consumer laws and the rights of consumers to achieve a fair marketplace.

Marketing

Australian Direct Marketing Association (ADMA)
Australian self-regulatory body for information based marketing.

Australian Marketing Institute (AMI)
Professional association for marketers.

McCrindle Research
Australian research about social trends, generational studies, demographic shifts, brand and product analysis.

Professional organisations

Australian Retailers Association (ARA)
Information for Australian retailers about employee management, purchasing, financial planning software and loss prevention.

National Retail Federation
The world's largest retail trade association representing the range of retail formats and distribution channels. Covers US and international retail associations.

Service Skills Australia
Peak national group providing advice on Australian industry training and skills development needs to government and industry. Information for employers, industry RTOs, trainers, assessors, jobseekers and learners.

Telephone etiquette

Quicklinks - Business administration & technology
Links to information on telephone etiquette.

Trends

trendwatching.com
Information about the latest consumer trends and business ideas from around the world.

Visual merchandising

VSMD.com
Information about visual merchandising and store design.

WHS

Manual handling blackspots - retail
WorkCover pamphlet on the prevention of manual handling injuries in the retail and wholesale industries.

QuickLinks - Work Health & Safety (WHS)
Links to information on work health and safety topics.

Robbery and violence in the retail industry
WorkCover NSW guide on preventing robberies and violence.

Virtual Supermarket
Identify safety hazards caused by slips, trips, falls and customers.